One of our clients just released a new type of help desk. The company is led by people from Remedy. It's web-based help solution, both for internal and external help, with a knowledge base, search, tickets, resolution, tracking, and reporting. We're using it. It's free for internal support. PathworksSoftware.com 0 comments

Wrike has a new collaboration tool that's different: it works entirely within email. No new tool to use, no additional tools. It's done via email (Outlook, GMail, etc.) Check it out. You can use this for your business projects, personal projects, etc. First accts are free. Wrike.com 0 comments

Cheap International Flights: Be careful with online travel sites: The prices range wildly. Some give you much better flight times than others. They also often don't tell you the real cost (they hide the taxes, which can be $200-300). The following numbers includes taxes.

- Kayak.com: $1,116. 4 flights. Pick 6am, 8am, 10am, 11am. Very nice.
- CheapTickets.com: $1240. 4 flights. But poor web design; the site is nearly unusable.
- Hotwire.com: $1285. 8 flights. Very nice.
- QIXO.com: $1,286. Only one flight available.
- Expedia: $1,500. Too expensive.
- Travelocity: $1800. Very expensive.

And there's a new kid: Vayama.com. They promise to undercut everyone.

I also built a website in Chinese for my brother's law firm. 1 comments